Frequently Asked Questions
Everything you need to know about TRP Cycling gear, shipping, and technical support.
What is the standard shipping timeframe for domestic orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
Are TRP braking systems compatible with other major drivetrain brands?
Yes, TRP brakes are designed for broad compatibility. Our mechanical and hydraulic systems are engineered to work seamlessly with most Shimano, SRAM, and Campagnolo drivetrain configurations.
What is your return policy for cycling components?
We offer a 30-day return policy for items in new, uninstalled condition. Please ensure all original packaging and hardware are included to receive a full refund.
Do you offer a warranty on high-performance carbon components?
TRP provides a 2-year manufacturer warranty against defects in materials and workmanship. This does not cover normal wear and tear or damage resulting from crashes or improper installation.
How do I find the correct replacement brake pads for my model?
You can use our online Compatibility Guide located in the footer, or check the engraving on the back of your current pads. We offer various compounds including semi-metallic and sintered options.
Do you ship internationally to professional racing teams and individual enthusiasts?
Yes, TRP Cycling ships worldwide. International rates and delivery times vary by country and are calculated at checkout based on weight and destination.